RESEARCH SERVICES


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    CABLE/ MMDS/ LMCS/ DTH RESEARCH
    New Channel Additions 
    • Subscriber interest by package and price point 

    Channel (Re) Packaging 

    • Perfect for assessment of marketing opportunities 
    • Research prior to launching weekend trials of new channels 
    • Redistribution/packaging of strong/weak channels 

    (Home) Equipment Assessments 

    • Computing power 
    • Computer knowledge 
    • Computer usage, by age 
    • Upgrade plans 
    SPECIALTY CHANNEL RESEARCH
    License Applications 
    • New Channel license applications 
    • License renewals 

    Viewership Studies 

    • Tuning 
    • Frequency 
    • Your channel versus competing & complimentary channels 
    • Attitude and perception
    DISTRIBUTION RESEARCH
    Carrier Packaging 
    • DTH versus cable within cabled areas 
    • Customer satisfaction and usage 
    • Customer perception 
    • Subscriber interest by package and price point 
    • Within served areas 
    • Non-served areas 
    PUBLIC OPINION RESEARCH
    • Public policy testing and analysis 
    • International events and summits 
    • Event kick-off 
    • Event follow-up and analysis
    PRODUCT LAUNCH AND EVALUATION RESEARCH
    • Market potential 
    • Market positioning 
    • Competitors market position and share 
    • Competitors market weakness in market position and share 
    • Environmental factors and perception
    CUSTOMER SATISFACTION
    • Customer satisfaction with existing brands 
    • Customer satisfaction with your brand 
    • Brand packaging 
    • Brand recasting 
    • Customer service satisfaction index
    STANDARD SURVEY PACKAGE
    • Design of survey instrument
    • Drawing sample
    • Infield teleresearch
    • Long-distance (within Canada &USA)
    • Tabulation of results
    • Presentation and thematic analysis of results
    • Two color graphic summary (cover) pages
    • Disbursements (courier and printing) 

     

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